Annie had been hosting her website with a company for over five years. But recently, there were a few problems that made her question whether it was time to move.
She reached out to her mastermind group and wanted to know what signs had prompted other members to move their websites to new hosts. Here are a few things the other members shared with Annie.
Sign #1: Support is Slow to Respond
Sarah told Annie about her web hosting issue. “When I first signed up with my old hosting company, I was delighted with the service. Every issue was handled promptly and the staff was so polite.
“But after they merged with another web host, I watched their customer service slowly worsen. I finally realized I needed to move when I had a billing issue that took three days and multiple calls to resolve.”
Sign #2: Host Uses Out of Date Software
Melody explained that she realized her host was using out of date software. “I couldn’t get some of the tech on my website to work. I called the tech company and they explained it was the host’s issue.
“When I started looking into it, I discovered my hosting company was using software that was 2-3 years old and had known bugs. It made me wonder if they were cutting corners there, where else were they doing that? I totally lost faith in the company and transferred my sites a few weeks later.”
Web hosting companies aren’t perfect. If you have some concerns about your host, don’t be afraid to explore your options. You may find a host you like even better!
TweetSign #3: Your Site Crashes or Is Down a Lot
Wanda shared that she moved hosts after her website kept going down. Her hosting company would always prorate her bill but it wasn’t just about the money. “I had a new book releasing and was expecting a lot of traffic from my marketing activities. I doubted that my host would be reliable enough to handle the surge in visitors. So I went ahead and moved everything a month before. I’m so glad I did! It gave me peace of mind.”
Sign #4: Frequent Security Breaches
Michelle told Annie that she noticed frequent security breaches at the company. “I understand the occasional breach but they had several within two years. It made me question how secure my personal information and my websites really were.
“I had a friend that switched to a new host around that time and she raved about them. She even got me a discount on my first month of hosting. I liked their set up so well that I moved all of my websites over.”
Web hosting companies aren’t perfect. But if you’re like Annie and you have some concerns about your host, don’t be afraid to explore your options. You may find a host you like even better!
